This is Mum mug - premade

All Premade Items are shiopped within 3 working days, These can be found in the products ready for shipment tab, all made to order items are shipped within 7 working days

If you are not fully satisfied with your purchase, you can return your undamaged/used item within 14 days of receiving your product.

*In the event of damage to your product in shipment.
We will replace your damage product within 3 Days, there will be no cost incurred by the customer.